Refund Policy & Guarantee Terms
At MeraHost, we stand firmly behind the performance, reliability, and speed of our NVMe LiteSpeed infrastructure. To ensure complete confidence, we provide an unconditional 30-Day Money-Back Guarantee on all new shared web hosting and WordPress hosting subscriptions.
30-Day Money-Back Guarantee
If you are not 100% satisfied with our server performance, uptime, or technical support within the first 30 days of service, you are entitled to a full refund of your hosting plan fee — no questions asked.
Non-Refundable Services
Certain third-party fees incur immediate, non-reversible disbursements and cannot be refunded once provisioned. These include: Domain name registrations, domain renewals, domain transfers, and software licenses (cPanel, CloudLinux, LiteSpeed licenses).
VPS & Dedicated Servers
VPS and Dedicated Bare Metal servers involve custom hardware provisioning. Cancellations are accepted anytime, with prorated credit applied to your client account upon formal review.
How to Request a Refund
To request a refund under our 30-day guarantee, simply submit a ticket to our billing desk via your client area or email support@merahost.org. Refunds to original Indian payment methods (UPI, NetBanking, Cards) typically settle within 5–7 business days.